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Down Clothing

How do I wash my down apparel?

The machine must have a large drum with a capacity of at least 7 kg, and the down product must be able to fit inside without being squashed. The must suitable appliances for this can be found in launderettes.

Washing detergent:
With the UNIVERSAL DOWN CLEANER, JACK WOLFSKIN offers a suitable detergent for down-filled products, as down is a particularly sensitive insulating filling.\

Washing cycle:
Place the UNIVERSAL DOWN CLEANER (1 cap) into the detergent drawer. Do not use fabric softener. Set a gentle/wool cycle at 30 ° C. If possible, select additional rinse and set the spin speed to the lowest level.

Before washing:
Close all zips and Velcro fasteners and remove any residue remaining in the detergent compartment of the washing machine.

Tip:
We recommend adding a few tennis balls to the cycle while washing in the washing machine, so that the down keeps moving.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)
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Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)